If you are at immediate
risk please call 000 and
ask for police.
Quantum provides services to assist addressing and resolving homelessness. Some of the programs and assistance involve case management which can help by supporting you.
Referral to other specialist services occurs as needs arise.
If you are in need of emergency accommodation the following agencies are the first point of contact across Gippsland, based on where you are located.
Wellington Shire: 1800 825 955 (Statewide homelessness crisis contact number)
Latrobe City Council: (03) 5120 4800 (Community Housing Limited)
Baw Baw Council: 03 5622 7000 (Quantum Support Services and Salvocare)
South Gippsland and Bass Coast: 1800 221 200 (Salvocare)
24-hour State-wide homelessness crisis contact number: 1800 825 955
If you are at immediate risk please call 000 and ask for police.
State-wide support intake –
Safe Steps 24 Hour Family Violence Response: 1800 015 188
Safe steps complete an intake process and risk assessment then refer to the service providers. In Latrobe City, Baw Baw and Wellington Council Areas Quantum.
Latrobe City Council, Baw Baw Council, Wellington Council
During business hours –
Quantum: 1800 243 455
East Gippsland: (03) 5155 8300
South Gippsland and Bass Coast: 1800 221 200
Quantum’s Family violence services are strictly confidential and available to all women and their children experiencing family violence. We support women and children by offering: safety planning, advice, information, housing options, court and legal appointments, intervention orders, financial assistance, advice and information.
Does someone … prevent you from making or keeping connections with your family or friends?
Does someone … constantly ask where you are or what you’re doing?
Does someone … use intimidating body language like angry looks or a raised voice?
Does someone … threaten to harm your children, extended family members or pets?
Does someone … humiliate, threaten, criticize or insult you?
Does someone … take full control of the finances & decisions about money so that you are financially dependent on him?
Does someone … push, shove, slap, hit or punch you?
Lifeline also offer 24 hr telephone counselling on 131114
If children are involved, then Child Protection can be contacted by phoning 131278
Useful information is also available at the following websites:
Quantum provides a range of tailored youth programs for young people and their families who are experiencing difficulty in the home. These programs are designed to prevent further family breakdown, improve family relationships and communication, and prevent the need for child protection involvement. We can provide you with individual youth support, parenting strategies, family mediation, re-engagement with education, and linkages to specialist supports.
East Bairnsdale Community Hub (The Hub) is an Initiative of the Department of Health and Human Services in partnership with Quantum Support Services. It is a valuable community resource providing a number of programs for the East Bairnsdale community. There are many programs that cater to children and young people. The Hub provides support for families though the food pantry service, advocacy and administrative support.