Established in 1987 we are Industry Leaders striving to provide services to positively improve lives within the Gippsland community. Quantum is a child safe organisation who believes the celebration of diversity makes us and the community stronger.  We are committed to embracing everyone’s individual differences so that we can help create a strong workplace and community that is empowered to reach its potential.

ABOUT THE ROLE – The Advocacy and Support Program combines three separate services involving the Tenancy Plus, Tenancy Support Program, Aboriginal Tenants At Risk (ATAR) and the Tenancy Advocacy and Advice Program (TAAP).

• Engage with tenants whose tenancies are identified as at risk and provide a range of interventions that will support the client group via holistic case management.
• Develop effective working relationships with community service providers & funding bodies to ensure a range of appropriate services are available to Social Housing & Private rental tenants.
• Attend the Victorian Civil and Administrative Tribunal to support and advocate on behalf of social housing tenants & private tenants.
• Provide accurate tenancy information to disadvantaged tenants & family violence victims.

BENEFITS – What Quantum offer;

• Mobile phone and resources applicable to the role;
• Salary packaging/annual indexation/Employee Assistance Program/leave opportunities/flexi time/Wellbeing Program.
• Professional development and mandatory industry training;
• Inclusive culture which embraces the diversity of its people.

SKILLS & EXPERIENCE

• Advanced practical knowledge of the ‘Residential Tenancies Act’
• Knowledge and experience in attending the Victorian Civil and Administrative Tribunal on behalf of tenants.
• The ability to work within a team in achieving results for both clients and the program area and organisation in general.
• Knowledge of Social Housing policies & procedures
• Valid Victorian Driver’s Licence/Working With Children Check/Police Check
• Relevant Tertiary qualifications appropriate to the field or demonstrated experience

For further information and to review the Position Description please refer to the attached document.  To apply please submit a detailed cover letter with your current Resume and 3 referees.