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Applications close:
September 27, 2021 9:00 am
Contact (please send queries to):

Glenn Kruithoff, Executive Director Corporate Services - CFO

employment@quantum.org.au1800 243 455
Information & Communications Technology Coordinator
Be part of a dynamic team delivering operational support within the ICT Business as Usual (BAU) and ICT Delivery Management space. Work Life-Balance – Based in any Quantum Office location | Flexible work arrangements supported. Job Security –1EFT, ongoing. Salary – SCHADS Award Level 5 | $84,000 P/A | + Superannuation , located in Gippsland
About Quantum Support Services:

Established in 1987 we are Industry Leaders striving to provide services to positively improve lives within the Gippsland community. Quantum is a child safe organisation who believes the celebration of diversity makes us and the community stronger.  We are committed to embracing everyone’s individual differences so that we can help create a strong workplace and community that is empowered to reach its potential.

About the role:
  • To research, investigate, consult and undertake due diligence activities independently. 
  • Client facing 2nd line support: receiving and clarifying issues/briefs, reviewing and agreeing priorities, providing progress updates, facilitating UAT and approvals. 
  • Identify issues requiring technology and process improvement at a team, program, and organisational level. 
  • Assist with the Delivery of Quantum ICT initiatives to improve efficiency, knowledge, and uptake of the new and existing Quantum ICT suite of products. 
  • Assist with the transitioning of new platforms or features into operational support. 
Employee Benefits and Skills & Experience:

BENEFITS – What Quantum offer; 

  • Mobile phone and resources applicable to the role; 
  • Salary packagingAnnual indexation |Employee Assistance ProgramLeave opportunities| Flexi time Wellbeing Program | Portable long service leave. 
  • Personal Growth | Training & professional development | Supervision & support 
  • Promotional opportunities within the Organisation; 
  • Inclusive culture which embraces the diversity of its people. 

 

THE IDEAL CANDIDATE – will bring the knowledge, or the ability to gain knowledge into 

  • Project management principles and experience in the delivery of ICT projects. 
  • ITIL based investigation processes, practices and principles of operational management. 
  • ICT Service Management principles and practices.  
  • Proactively identify opportunities to improve and assist with the delivery of Technology outcomes for Quantum and clients. 
  • Valid Victorian Driver’s Licence |Working With Childrens Check |Police Check 
  • Relevant Tertiary qualifications – please refer to the Position Description 
How to apply:

For further information and to review the Position Description please refer to the attached document.  To apply please submit a detailed cover letter with your current Resume and 3 referees to employment@quantum.org.au

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